A1 DUNNING CONSULTANTS (M) SDN BHD
Who we are?
A1 DUNNING CONSULTANTS (M) SDN BHD
Established in 1996, our firm operates as a distinguished Debt Collection Agency, specializing in both efficient and ethical debt recovery solutions designed to restore your peace of mind. With decades of experience and a proven record of success, our dedicated team of professionals is committed to assisting you in regaining mastery over your financial affairs.
We excel in providing efficient and professional debt collection services tailored for government agencies and corporate clients. With a track record of numerous successful collections and long-lasting partnerships, we uphold the highest standards of integrity and compliance. Our team is dedicated to meeting the unique needs of each client, ensuring effective results while fostering strong, enduring relationships.
Experience & Expertise
With years of experience in the realm of debt recovery, A1 Dunning Consultants (M) Sdn Bhd possesses the profound knowledge and expertise necessary to navigate even the most intricate debt cases.
Tailored Solutions for Your Unique Needs
Each debt case is unique in its complexities. We collaborate closely with you to craft bespoke strategies that not only enhance the likelihood of recovery but also safeguard valuable business relationships.
Ethical Practices and Professionalism
A1 Dunning Consultants (M) Sdn Bhd conducts its operations with the highest degree of professionalism and integrity, fully aligning with the guidelines set forth by Bank Negara Malaysia.
Proven Results and Satisfied Clients
With years of experience in the realm of debt recovery, A1 Dunning Consultants (M) Sdn Bhd possesses the profound knowledge and expertise necessary to navigate even the most intricate debt cases.
Our Expertise & Services
DEBT COLLECTION
We recognize the complexities that businesses encounter when endeavoring to recover debts from individuals. Rest assured, our committed team stands ready to support you throughout this process, employing a range of effective methods to secure your receivables. Our modus operandi encompasses: (1) Daily telephone calls, (2) Reminders via SMS and WhatsApp, (3) Intelligent Market Research, (4) Issuance of formal Letter of Demands (LOD), and (5) On-site visits to all premises.
READY TO REGAIN CONTROL OF YOUR FINANCES?
Embark on the journey towards recovering your outstanding debts today. Reach out to A1 Dunning (M) Sdn Bhd for a complimentary consultation and uncover how our expert team can adeptly guide you through the debt recovery process with both efficiency and efficacy. We are also prepared to deliver a presentation demonstrating our proven track record in debt collection.
Our Methods
Daily Call Collection
Engage with customers via telephone calls. Employ computer systems to effectively manage debt portfolios. Issue reminders to debtors concerning their overdue accounts and the outstanding amounts currently owed.
Letter of Demand
It requires the debtor to settle the outstanding balance, which is currently in default, and notifies them of the total amount owed.
Intelligent Market Search
We will persist in our efforts to trace debtors, even in cases where they have not made payments for years or have 'skipped' their last known address or location.
Premises Visitation
Our Site Visit Officer can facilitate the debt recovery process by conducting visits to the debtor’s office, business premises, or residence.
Reminder via SMS & WhatsApp
We issue reminders to debtors who fail to respond to our calls, reiterating the payment due date.
Technology Infrastructure
Enhance your debt collection operations with our technology suite. Our debt collection system manages client interactions efficiently. Our calls are recorded via voice logger recordings. Besides that, we protect our information via cybersecurity measures as well as possessing a backup site for emergency uses and having a patch management system, all in line with local rules and regulations.
Compliance
Compliance for a debt collection company includes following laws such as Bank Negara Malaysia (BNM), client yearly audits, etc protecting data under privacy laws such as Personal Data and Protection Act) PDPA, and maintaining accurate records. It involves respecting consumer rights, providing staff training on compliance, and managing complaints effectively to avoid legal issues and ensure ethical operations.
Partnerships
Banking
Our services are designed to address the unique challenges of financial institutions with a focus on efficiency, transparency, and regulatory compliance that delivers.
Telecommunication
Our approach is designed to handle the fast-paced and dynamic nature of telecom accounts with a focus on efficiency and transparency.
Government
Our approach combines efficiency with strict adherence to regulatory standards, ensuring effective recovery of outstanding debts while maintaining transparency throughout the process.
Corporate
Reputation is one of the most important aspects of any business. We take care of our clients’ reputation while recovering their receivables.